Travel agency software
Travel agency software: what travel agents actually use
The modules that make up a modern travel agency software stack — and how FareOS by ecogo.ai brings them into one platform for B2B and B2C agencies.
The stack
The software modules travel agents need
Booking engine
A multi-supplier flight and hotel booking engine is the core of any travel agency software stack — searching GDS, NDC, low-cost carriers and hotel banks in one place. FareOS does this across 18 suppliers and 1.4M+ hotels.
Sub-agent & B2B portal
Agencies and consolidators need sub-agent hierarchies, two-layer markup, wallet and credit controls. FareOS includes a full B2B portal so you can resell to your own agent network.
Mid & back office
GST-compliant invoicing, GSTR returns, double-entry accounting and BSP reconciliation — the back office most standalone booking tools leave out.
CRM
Leads, customers, follow-ups and quotes in one place. FareOS SME bundles a travel-agency CRM with the accounting suite.
AI assistant
Modern travel agency software includes built-in AI. eva answers booking, status and cancellation questions across web and WhatsApp.
Refund automation
Refund Mitra AI monitors cancellations, files and tracks refund claims, and reconciles credits — recovering money manual processes miss.
One platform
FareOS bundles the whole stack
Instead of stitching tools together, FareOS gives agencies one platform. Explore the FareOS travel portal, the booking engine, and FareOS SME (CRM + accounting). Still comparing vendors? See how to choose a travel technology company.
Travel agency software — FAQs
What software do travel agents use?add
Travel agents use travel agency software that bundles a multi-supplier booking engine (flights and hotels across GDS, NDC and low-cost carriers), a B2B sub-agent portal with markup and wallet controls, mid- and back-office accounting and GST invoicing, a CRM, and increasingly a built-in AI assistant. ecogo.ai’s FareOS combines all of these in one platform.
What is the best travel agency software for a B2B agency or consolidator?add
The best travel agency software for B2B agencies supports sub-agent hierarchies, two-layer markup, wallet and credit, multi-GDS/NDC/LCC content, GST-compliant invoicing and accounting. FareOS by ecogo.ai is purpose-built for B2B agencies and consolidators.
Does travel agency software handle GST invoicing in India?add
Good travel agency software automates GST-compliant invoicing on every booking with correct IGST/CGST/SGST treatment. FareOS auto-generates audit-ready tax invoices and supports GSTR-1/3B returns.
How long does it take to deploy travel agency software?add
A standard FareOS portal with flight and hotel booking can go live in 4–6 weeks; multi-supplier and enterprise configurations with custom branding and sub-agent hierarchy typically take 8–12 weeks including integration testing.